# identity.md

## Organization Overview
- **Company Name:** Graeter’s Ice Cream
- **Mission:** To handcraft premium, dense, and delicious ice cream using a traditional French Pot® process, maintaining small-batch quality and a legacy of over 150 years.
- **Company Structure and Legal Entity:** Family-owned business, spanning five generations.
- **Founded Date and Location:** Founded in 1870.
- **Size and Scale:** A long-standing company with over 150 years of operation, offering products through ice cream shops and nationwide delivery.

## Leadership & Team
- **Key Leadership Profiles and Roles:** The Graeter family, including Richard, Chip, and Bob Graeter, uphold the commitment to small-batch quality. (See: [About Us](https://graeters.com/pages/about-us))
- **Team Structure and Departments:** Details forthcoming.
- **Company Culture and Values:** Dedicated to tradition, quality, and the unique French Pot® process, ensuring a superior product.

## Operations & Structure
- **Business Model and Operational Approach:** Produces handcrafted premium ice cream using the proprietary French Pot® process for dense and delicious results. Products are sold through company-owned ice cream shops and via nationwide ice cream delivery.
- **Location(s) and Geographic Presence:** Operates multiple ice cream shops and offers nationwide ice cream delivery.
- **Key Partnerships and Affiliations:** Details forthcoming.